Customer Testimonials

Paul Griffiths, Building Services Manager

"RHS Garden Harlow Carr is a tourist attraction of regional importance. It was essential therefore that Carl Barrow (the Site Manager) effectively managed the day to day construction activities to minimise the impact on our customers. During the main construction period the site was attracting more visitors than ever before adding to the challenges. Regularly weekly meetings were held with Carl to exchange relevant site information.

He provided exemplary leadership to the sub-contractors and was diligent in keeping local residents informed of the development of the building and when construction activity may have an impact on them. During the construction period the client’s representative received many comments on the tidiness of the site, many customers saying they had not experienced such considerate contractors. Carl even went to the extreme to talk to local schools who visited the Garden to explain what was happening and encouraging them to keep an eye on the building as it developed.

There were many occasions when fundraisers needed to show potential donors around the site. Any request for this to happen was met with warmly by both Carl and Simon (Construction Manager), who ensured that visitors met stringent H&S requirements whilst on site. The RHS would not hesitate to recommend Simon Potter and Carl Barrow as an efficient, confident and effective team capable of delivering projects to the required standards and with good humour which every large project requires."

Paul Griffiths, Building Services Manager, Royal Horticultural Services speaking on the construction of the new Bramall Learning Centre at Harlow Carr Gardens, Harrogate

Paul Turner, Senior Project Manager

"William Birch and Sons have proved to be extremely competent contractors, delivering a quality service, on time and within budget. Stuart Peace was the site manager and main point of contact for both phases of the project. I cannot speak highly enough of Stuart. He always maintained very high standards, was proactive in trying to identify issues and willing to work closely with the design team to reach solutions to any problems…I have no hesitation in recommending William Birch as main contractor…"

Paul Turner, Senior Project Manager, Capital Delivery Service, Sheffield City Council - speaking on the three phased scheme at the Lowfields school and U-Mix Centre.

Robert B Tinsley, Architect

"…I congratulate the William Birch team on providing a really excellent building….the attention to workmanship and quality is a real credit to you all…the final presentation of the building was spot on – William Birch have gone that ‘extra mile’ in terms of using quality materials and quality subcontractors – and it really shows! The whole design and construction process was a pleasure to be involved with – genuinely nice people with high professional standards and not a minute’s acrimony during the whole two year process!"

Robert B Tinsley, Architect, William Saunders Partnership – speaking of the design and build of Malton Community Sports Hall

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